Privacy Policy

Updated: March 3rd, 2025

Holy Trinity Home Care, LLC and its subsidiaries, divisions, and affiliates (referred to as “Holy Trinity Home Care,” “Company,” “us,” “we,” or “our”) have adopted this privacy policy (“Policy”) to explain our policies and practices concerning the personal information we collect about you through our websites, mobile apps, and other digital platforms (collectively, “Site”). Holy Trinity Home Care is committed to protecting the privacy and security of the personal information we collect.

Please read this Policy carefully before using the Site or submitting personal information to us. By accessing or visiting the Site, you indicate your understanding that the collection, use, disclosure, and retention of your personal information is subject to the terms of this Policy and our Terms of Use found at [insert link to Terms of Use]. If you do not consent to the collection, use, disclosure, and retention of your personal information as described in this policy, please do not provide us with such information.

This Policy does not apply to third-party websites accessible through our Site.

• Personal Information We Collect
  
  • Over the past 12 months, we may have collected the following categories of personal information:
  • Identifiers: such as name, postal address, unique personal identifier, email address, phone number, and other similar identifiers.
  • Other personal information: including financial information such as credit card numbers, health information required for care and treatment, and emergency contact details.
  • Protected classification characteristics: such as age, race, religion, or any other protected classifications under state or federal law.
  • Commercial information: details of services provided and payment history.
  • Internet or other similar network activity: browsing history and interactions with our website, application, or advertisements.
  • Geolocation data: physical location or movements.
  • Professional or employment-related information: primarily for employees or job applicants.
  • Sensitive Information: including health insurance information and medical conditions as necessary to provide our services.
• How Long We Retain Your Personal Information
  
  • We retain your personal information as long as necessary to provide you with our services and comply with our legal obligations. Retention periods vary depending on the type of information and how it is used. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you and whether there is a legal requirement to retain the information.
• Your Choices Regarding Your Personal Information
  
  • You can limit the information you provide to us, but this may prevent you from making full use of our services. You have the right to request access to the personal information we hold about you and request that it be corrected or deleted.
• Purposes We Collect and Use Personal Information
  
  • We use your personal information to:
  • Deliver and improve the services we offer to you.
  • Communicate with you, including providing information about your services and responding to your inquiries.
  • Ensure the security of our services and the Site.
  • Comply with legal obligations and defend against legal claims.
• Disclosures of Personal Information
  
  • We may disclose your personal information to third parties in connection with the provision of our services, to comply with legal obligations, or in other ways as described in this Policy. These third parties include:
  • Service providers who perform services on our behalf, such as billing and collection or providing care.
  • Authorities and others in connection with legal requirements.
• Changes to This Policy
  
  • We may update this Policy from time to time. Any changes will be posted on this page with an updated revision date.
• Contact Us
  
  • If you have any questions or concerns about our privacy practices, you can contact us at: Holy Trinity Home Care, LLC Email: [email protected] Phone: 732-444-8292
  • We encourage you to review this Policy periodically to stay informed about how we are protecting the personal information we collect.
• Privacy Policy for SMS Messaging
  
  • Holy Trinity Home Care Agency
  • Effective Date: 11/01/2024
• Introduction
  
  • Holy Trinity Home Care Agency (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt into our SMS messaging services. By subscribing to our SMS notifications, you consent to the practices described in this policy.
• Information We Collect
  
  • When you opt-in to receive SMS messages from Holy Trinity Home Care Agency, we may collect the following information:
  • Your phone number
  • Any personal information you provide when communicating via SMS (e.g., responses, feedback, inquiries)
• How We Use Your Information
  
  • We use the information collected through our SMS messaging service for the following purposes:
  • To send appointment reminders, health-related updates, and important notifications
  • To provide customer support and respond to inquiries
  • To communicate promotions, offers, or relevant updates related to our services
  • To comply with legal and regulatory requirements
• Opting Opt In Messaging
  
  • Contacts opt in on our website contact page at https://holytrinityhc.com/get-in-touch/ by checking a box to agree to receive messages from Holy Trinity Home Care Agency. Message types, frequency, and rates, as well as help and opt-out instructions, are disclosed. We confirm that no mobile opt-in info is shared with 3rd parties, and provide links to our privacy policy and terms and conditions. Reply STOP to unsubscribe.
• Opting Out of SMS Messages
  
  • You may opt out of receiving SMS messages from us at any time by replying “STOP” to any message you receive. Once you opt out, you will no longer receive further messages unless you re-enroll in our messaging services.
• Data Sharing and Disclosure
  
  • We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information:
  • To service providers who assist us in operating our SMS messaging platform
  • When required by law, regulatory authorities, or to protect our legal rights
  • In the event of a business transfer, merger, or acquisition
• Data Security
  
  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over mobile networks is 100% secure, and we cannot guarantee absolute security.
  • We implement strict access controls and regularly audit our data sharing practices to ensure that user data is not shared without authorization.
• Your Rights and Choices
  
  • You have the right to:
  • Request access to the information we hold about you
  • Request corrections to any inaccurate or incomplete information
  • Request deletion of your personal data, subject to legal and contractual obligations
• Updates to This Privacy Policy
  
  • We may update this Privacy Policy from time to time. Any changes will be communicated via SMS or posted on our website. Your continued use of our SMS services constitutes acceptance of the updated policy.
• Contact Us
  
  • If you have any questions or concerns about this Privacy Policy, please contact us:
  • Holy Trinity Home Care Agency
  • Middlesex County (South River, NJ)
  • [email protected]/[email protected]
  • 732-444-8292